Privacy Policy

 

This privacy policy provides you with details of how ClutterClear Solutions collect,  process and protect your personal data.

 

ClutterClear Solutions is committed to protecting your privacy, and is registered with the ICO (Information Commissioners Office), adhering to the General Data Protection Regulations.

 

Jackie Conlan of ClutterClear Solutions is the data controller, responsible for your personal data and can be contacted by email at jackie@clutterclearsolutions.co.uk

 

What data is collected

  • Name

  • Contact information - phone number and email address

  • Full address.

  • Your signature on a copy of my Terms and Conditions, which is needed for insurance purposes.

 

How your data is used

Your data is used for the purpose of providing you with a service, and for internal record keeping.

As I am a lone worker, for health and safety reasons, I will share details of your name, address and contact number with my husband by text message, when meeting you in your home for the first time, after which the information will be deleted from both devises.

Your details will never be shared with any third parties, unless

 

Storage of your data

To prevent unauthorised access or disclosure, I have put in place suitable physical and electronic procedures to safeguard and secure the information that is collected.

Your data may be stored:-

  • On my mobile phone which is password protected and known only by myself

  • On my desk top PC, which is password protected and known only by myself

  • In a locked filing cabinet

By law, I must keep basic client information including contact, identity, financial and transaction data for a period of six years, after finishing working with you, for tax purposes. After this period, your data will be deleted from all devises, and any physical paperwork will be shredded.

Communication

I will stay in touch with my clients during the duration of the time we are working together to confirm appointments, which will include by phone, text or email.

 

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. ClutterClear Solutions is hosted on the Wix.com platform. Wix.com provides the online platform that allows me to sell my services to you. Wix.com is GDPR compliant

You may adjust the settings on your computer to decline any cookies, by going to the settings section of your computer.

 

Individual Rights

If you believe that the Personal Information processed on you is incorrect, you have the right to request a copy, and have it corrected or deleted if necessary.

If you wish to raise a complaint, you may contact me directly, and I will investigate the matter.

Information about your rights can be found at www.ico.org.uk

 

This policy may be updated from time to time.